Orders

How can I check my order status?

To check order status, log into your account if you created one and view your status. If you placed your order with guest checkout you will get order updates sent to your email used when placing the order. If you are not successful with either of these options please call 1-888-260-4430 ext. 2 or email us at customercare@medmart.com.

How can I modify or cancel my order?

The best way to make changes to an order after it is placed is to call us at 1-888-260-4430.

Does Med Mart offer financing options?

Med Mart currently offers financing with products or a total shopping cart over $300. We currently work with Affirm for our financing options. It's simple and easy.

Does Med Mart accept personal checks?

You are welcome to mail a traditional check. Call one of our customer service reps at 1-888-260-4430 to prepare a quote on the items you would like to purchase. You will be emailed this quote for your reference and you will mail a check with that total. Once we receive the check we will convert the quote into and order and ship your items. Med Mart att: (put your quote number) 10780 Reading Road Cincinnati, OH 45241

What is covered under warranty?

Each product has its own warranty, and each warranty outlines the different parts and coverage. To review your product’s warranty, go to the product’s description page on medmart.com and select the Warranty tab. You can also view product warranty information on the Resources and Support page under Customer Service.

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