Power Wheelchairs

What is the difference between center-wheel drive and rear-wheel drive power chairs?
Center-wheel drive chairs, like Golden’s Compass series, offer users the most intuitive driving but placing the drive wheels directly underneath the user. Center-wheel drive allows the user to turn the power chair in its own space, meaning that whatever the footrest clears, the rear caster wheels will clear when turning in a complete circle. Center-wheel drive chairs are preferable in tight indoor spaces. Rear-wheel drive chairs have a larger turning radius meaning you need more space to turn the chair in a complete circle or navigate in tight indoor spaces.
Do I have to recharge the batteries for my power wheelchair every day?
Yes, it's advisable to recharge the batteries every night - regardless of their use during the day. It's especially important to fully-charge your power wheelchair before first-use. If you don't recharge the batteries regularly, it will reduce their ability to hold power.
How do I know when my power wheelchair is fully charged?
The charge indicator that's built into the charger should notify you. However you should always consult your user manual for the exact instructions for your power wheelchair model.
How long will the batteries last on my power wheelchair?
Battery life depends on many factors such as user weight, temperature, use of electronic options, terrain and battery charge status. Battery life that's indicated in your user manual and other documentation is a theoretical maximum values (as according to ISO 7176 standards) and will always be affected by the situation the power wheelchair is used in.
Can I store my scooter or power wheelchair for a long time, such as over winter months?
There are a few things you need to do when storing your vehicle for extended periods without use. Before storing, charge the batteries for 24 hours or more. When ready to store, disconnect the battery box or battery leads from the vehicle. If possible and it is safe to do so, release the parking brake (freewheel).
What is covered under warranty?
Each product has its own warranty, and each warranty outlines the different parts and coverage. To review your product’s warranty, go to the product’s description page on medmart.com and select the Warranty tab. You can also view product warranty information on the Resources and Support page under Customer Service.
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